CitizenLab strengthens local democracy in the digital age by connecting governments with their citizens. Our cloud-based SaaS platform facilitates a two-way communication between the city and its citizens. By automatically analysing citizens’ feedback and opinions, the platform helps cities tap into the collective intelligence of citizens, whilst enabling them to reach out to more citizens and saving them resources. Today, already over 75 cities and municipalities are using CitizenLab to make smarter policy decisions. Our mission is to empower many more citizens and give them a direct say in their town hall decisions.
CitizenLab has just raised 2 million euros to accelerate the international roll-out of its citizen participation platform. These new funds will fuel the company’s international ambitions. CitizenLab’s aim is to help governments improve the efficiency and legitimacy of their decision-making by developing citizen participation. Since it was launched in 2015, the company has worked with over 100 cities and municipalities from Brussels to Vancouver. The investment round was led by Inventures, an impact VC fund. Cipal Schaubroeck, a Flemish IT company that aims to lead the way in digital transformation for governments, has also decided to invest in CitizenLab. The Brussels investment fund finance.brussels and the bank ING also made their contribution by means of a loan.