The Serviceplan Group, Independent Network of the Year at Cannes 2023, is dedicated to the entrepreneurial success of its clients and is a market leader in the development and realisation of integrated communication concepts.
With our Houses of Communication in every important economic region around the world, we are the only independent agency group to provide all communication services from a single source for the creation of truly integrated concepts: the optimal basis for a BEST BRAND.
For us, flexibility, agility, and consideration of the individual needs of our clients always has the highest priority. In addition to Serviceplan, the company brands Plan.Net, Make, and Mediaplus are the foundations of the House of Communication.
Brussels
Werkplek: flexibel
Ervaringsniveau: stage
INTERNSHIP IN AN INTEGRATED COMMUNICATION AGENCY
Serviceplan Group – more than an advertising agency – is looking for a Client Advisor Intern for a duration of 5-6 months.
Our talent philosophy: above all, a room for excellence and passion
Our Houses of Communication are located in 34 countries worldwide. We all share one goal: "Building Best Brands". This our brand that not only have a fair market share, they also resonate on other levels with their audiences and customers.
Our focus: Ideas that transform brands into personalities. Strategies that make a difference. Creativity that wins hearts, minds and awards. We enable our people to be brilliant. It’s only through them that we can achieve “ÜberCreativity”, a fully integrated way to be creative on each level, from every angle. Our people are the heartbeat of every idea we create.
Our expertise: We host every communication discipline, conveniently under one roof. This ranges from Strategy & Consulting, Creative & Content, Media & Data and Platform & Technology. In short: concentrated expertise to ignite ideas.
In our House of Communication Brussels 120+ talents help clients like ARGENTA, ALDI, BMW, C&A, DECATHLON, L’ORÉAL, MARS, MINI, NIKON, SHELL, and many others. By the way, our agency is labeled ‘Great Place to Work’! And our weINITIATIVES – weGREEN, weCARE and weRESPECT – help create a sustainable and fair future.
What will YOU do as Client Advisor Intern
Step into the dynamic realm of client advising at Mediaplus Belgium. As a Client Advisor Intern, you'll be the crucial element that enhances our client account management process. Your dedication to exceptional customer service will stand out, guiding the path in our collaborative journey with clients.
Visualize yourself navigating the diverse landscape of marketing and advertising. You'll learn to adeptly handle client relationships, comprehend their distinct requirements, and back our experienced advisors in devising strategies that consistently meet objectives.
If you're ready to take on this enriching experience and contribute actively, we're eager to have you on board!
Key Responsibilities
Assist in the development and maintenance of relationships with clients by providing excellent customer service
Support the Client Advisors in managing client accounts, including communications, reporting, and project management
Participate in regular check-ins with clients to understand their needs and provide updates on ongoing projects
Collaborate with our team of digital media experts to help develop and implement customized media strategies
Assist in developing and delivering presentations that effectively communicate the value of our services and the results achieved for clients
Help conduct market research to stay informed on industry trends and best practices
Assist in developing proposals and statements of work for new business opportunities
Monitor and analyze client performance data to identify areas of improvement and opportunities for growth under the guidance of the Client Advisors
Requirements
You get excited about delivering customer service that's so good it could win an Oscar, and you’re all about making friends with clients
You've got communication skills that could rival a Shakespearean actor, and your presentations are known to occasionally induce standing ovations
Your mind is a bit like Sherlock Holmes - you love diving into performance data and sniffing out areas for improvement
You're self-motivated and proactive - if there's a fire, you're the first one with a bucket of water, not the one waiting for the fire brigade
You've got attention to detail that would put a jeweler to shame, and you're passionate about delivering results for clients
You thrive in a fast-paced environment and juggle tasks like a circus performer. The more plates spinning, the better!
You can navigate Microsoft Office like a seasoned explorer, and if you're familiar with digital media tools such as Google Ads, Facebook Ads, and Google Analytics, then that's the cherry on top
You speak French and/or Dutch fluently
You’re available for a minimum duration of 5 months
You’re currently enrolled at a school / university
What we offer
Working on real projects for a variety of renowned client
Growing from day one: Making coffee? No way! As a trainee, intern or working student, you’re a member of our various teams. You’ll learn everything you need to get off to a successful start in the communications industry. As part of our trainee program, you’ll expand your skills and gain experience and confidence. We’ll also help you understand consumer markets, brand strategies and the broaded-based communications industry. Interacting with consumers and your team and meeting exciting project challenges head on will continually drive your personal growth. We believe in fully including you from day one. As an intern, daily, you can take part in workshops and seminars to improve your technical, practical, and social skills. We offer a great training internship after which you will easily be able to work in any advertising/communication agency.
Working in a fun environment with a friendly team.
When applying be sure to reference Creativeskills.be in the subject or body of your email.
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