UX / Usability Expert
at U-Sentric in Leuven

U-Sentric was founded out of passion to delight your customers. By combining research-driven methods, business best practices and aesthetic creativity, we help our clients create powerful, intuitive and memorable products and services that match and surpass their customers’ needs and expectations.

  • Leuven
  • Werkplek: flexibel
  • Ervaringsniveau: medior

We have an opportunity for a Medior UX Expert / Usability Expert

We are seeking a talented and enthusiastic profile with a passion for creating compelling and enjoyable websites.

As an Expert, you are passionate about the best UX practices and techniques within user research and user testing.

You have a good in-depth knowledge of the methods, techniques to use within the field.

You’re a good communicator and presenter. You not only have to test the designs, but you must also clearly communicate the results to your colleagues and other stakeholders in the team.

Depending on where your presence is required you can review and check the usability of any creation front-end or back-end, provide training and support and/or advice on usability issues, collaborate with the content strategist and information architects to do the interviews and subsequent user journeys with them.


  • Works closely with the European Institutions in order to define and design the user friendliness and relevancy of the web presence.
  • Identifies, evaluates and implements the most effective processes, methods and tools for delivering great user experience.
  • Ensures customer research tools (i.e. Treejack, Personas, Card sorting, etc.) consistently used to drive design decisions.
  • Conducts user research to identify user needs, wishes and expectations
  • Conducts usability testing, including recruitment of test participants in order to provide recommendations for improving the user experience.
  • Produces usability documentation and presents reports.
  • Participates in technical working groups and progress meetings.
  • Stays current on emerging industry trends.
  • Identifies opportunities for improvements and proposes ongoing changes to user experience design processes.
  • Analyses user feedback
  • Facilitate workshops
  • IT knowledge is a bonus
  • Knowledge of accessibility is also a bonus


  • Must have at least 4 years of experience in the field of UX research
  • Deep knowledge of Human-Centered Design methods and techniques.
  • You may have a degree as Product Designer, Multimedia specialist, Communication specialists, Sociologist, Psychologist, Technical engineer or related.
  • Prior experience with digital platforms is a plus.
  • Multilingual: English (mandatory) and Dutch or French.
  • Excellent research and reporting skills
  • Clear communication skills and ability to articulate ideas at all levels of the organisation.


  • We‘re offering a stimulating and inspiring job.
  • You will be part of a young and dynamic team.
  • Lots of opportunities to further develop your knowledge and skills


Don’t hesitate to call us (0478 40 51 85) or send us your resume and motivation by email. We’re looking forward to meeting you!

When applying be sure to reference Creativeskills.be in the subject or body of your email.

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