UX Designer
at Hello Customer in Gent

Are you interested in a career in a fast-growing tech company? Do you want to be part of a young and enthusiastic team? Well, let me introduce Hello Customer: a SaaS CX tech company, founded in 2015 in Ghent, Belgium. We offer an all-in-one platform to capture and analyse customer feedback and make it easy for our clients to get the business insights they need. And did I mention Hello Customer is still growing? Not only in Belgium, but also internationally. That is why we won the category award for digital in Deloitte Technology Fast50!

  • Gent
  • Werkplek: flexibel
  • Ervaringsniveau: medior

Do you want to be part of a young and enthusiastic team where learning and improving are important? Are you also passionate about building a CX mindset all together, just like us? Come join us!

As a UX Designer you will be part of the product team, working on our CX platform. Your goal is to create a great user experience.

  • Translate business and functional requirements into application solutions
  • Develop and maintain wireframes, mockups, prototypes and specifications according to the product vision
  • Work closely with stakeholders across the company to identify UX / product opportunities 
  • Refine the user needs (through research), architect a solution, define tests and build prototypes
  • Support the product team in creating product designs that brings the user experience to a next level
  • Be up to date with latest trends on user experience across industry segments
  • Occasionally design materials for marketing: for example visuals for newsletters, ...
  • Bring future ideas and developments to the Product roadmap


  • +3 years of UX Design experience
  • Excellent analytical/data skills: you can visualize data in an effective manner
  • Experience with user research and product usage analytics
  • Familiar with accessibility (WCAG) and usability standards
  • Create exceptional prototypes, which you improve through iteration
  • Basic understanding of front and backend principles (html, css, …)
  • Working with Figma, Adobe XD or another similar prototyping tool 
  • Work independently and take (proactive) responsibility 
  • Fluent in English (Dutch is a plus) and very communicative
  • We are very curious about your portfolio :-)

What's in it for you?

You will be part of a top team! We encourage open and positive communication, we are passionate about helping customers and colleagues. 

  • A top international team (France, the Netherlands and Belgium) where we live by our company values #GROWTogether
  • A vivid company culture with the newest technologies
  • No "bla-bla" scale-up environment
  • Fun team activities: summer barbecues, karaoke night, pub quiz & many more
  • An environment where your personal talent is put to use and where you can develop and grow
  • The flexibility to work from home or in our office in Ghent (Zuiderpoort)
  • And of course, you'll receive a competitive salary & a comprehensive package of benefits in return

When applying be sure to reference Creativeskills.be in the subject or body of your email.

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