Senior UX / Usability Expert
at U-Sentric in Leuven

U-Sentric was founded out of passion to delight your customers. By combining research-driven methods, business best practices and aesthetic creativity, we help our clients create powerful, intuitive and memorable products and services that match and surpass their customers’ needs and expectations.

  • Leuven
  • Werkplek: flexibel
  • Ervaringsniveau: senior

We have an opportunity for a Senior UX Expert 

We are seeking a talented and enthusiastic profile with a passion for creating compelling and enjoyable experiences. 

As a Senior Expert, you are able to create guidelines for a UX framework, you can set up a structure to foster user research and you can establish a UX community of practice..

You can define a UX strategy, implement it and guide a UX transformation. 

You are passionate about the best UX practices and techniques within user research and user testing and user centered strategy.

You are an empathic communicator and presenter. 

You are a teamplayer; you can collaborate with the different stakeholders of an IT project: IT specialists, the content experts and information architects


  • Works closely with the European Institutions in order to define and design the user friendliness and relevancy of the web presence.
  • Define and implement a UX strategy
  • Clarify and create a user centered vision, incorporating user needs and business goals
  • Co-creates with stakeholders on different management levels
  • Identifies, evaluates and implements the most effective processes, methods and tools for delivering great user experience.
  • Extensive knowledge of customer research tools (i.e. Treejack, Personas, Card sorting, etc.) consistently used to drive design decisions.
  • Implement service design
  • Guide/execute user research to identify user needs, wishes and expectations
  • Guide/execute usability testing, including recruitment of test participants in order to provide recommendations for improving the user experience.
  • Supervices usability documentation and presents reports.
  • Participates in technical working groups and progress meetings.
  • Stays current on emerging industry and user trends.
  • Identifies opportunities for improvements and proposes ongoing changes to user experience design processes.
  • Facilitate workshops
  • IT knowledge is a bonus
  • Knowledge of accessibility


  • Must have at least 6 years of experience in the field of UX research
  • Deep knowledge of Human-Centered Design methods and techniques.
  • You may have a degree as Product Designer, Multimedia specialist, Communication specialists, Sociologist, Psychologist, Technical engineer or related.
  • Prior experience with digital platforms is a plus.
  • Multilingual: English (mandatory) and Dutch or French.
  • Excellent research and reporting skills
  • Clear communication skills and ability to articulate ideas at all levels of the organisation.


  • We‘re offering a stimulating and inspiring job.
  • You will be part of a young and dynamic team.
  • Lots of opportunities to further develop your knowledge and skills


Don’t hesitate to call us (0478 40 51 85) or send us your resume and motivation by email. We’re looking forward to meeting you!

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