Medior Service Designer
at Craftzing in the heart of Antwerpen

Effectiveness & unburdening, the reason companies choose Craftzing. We take you from actionable strategies & tangible concepts to complete digital experiences, ready to hit the market. Come join us in Antwerp or Ghent!

  • Antwerpen
  • Werkplek: flexibel
  • Ervaringsniveau: medior

Craftzing Alpha is looking for a service designer to guide and inspire customers to embark on their digital potential. Someone who inspires customers to think big and guides them throughout the reality of making it work step by step. Someone who loves a complex challenge, breaking it down into its basic elements and building solutions from the ground up, together. Someone who knows how to combine a (user) data-driven mindset with creative abundance.

What you’ll do (together with us and our clients)

  • You’ll prepare and design effective co-creation, tailored to the client’s challenge.
  • You’ll manage and facilitate those tracks, from start to launch.
  • You’ll research, participate, guide and inspire our clients throughout these tracks.

What we’re looking for

  • You are passionate about learning and finding ways to inspire and transfer knowledge.
  • You know and incorporate the key design thinking, business design and innovation methodologies
  • You love to design and facilitate workshops, finding the right mix of inspiration and exercises to get the most value out of a workshop.
  • You are intrigued by really understanding your end-users and know which research approaches to use to dig deeper.
  • You get a kick out of distilling patterns and insights from a wide set of data.
  • You are a creative brainstormer and know how to visualise ideas so they can be validated.
  • You translate the validated ideas into a viable and feasible concept, business model and roadmap.
  • You are fascinated by the ever-evolving digital landscape and can spot opportunities that could add value to our clients.
  • You know how to grow and nurture group dynamics.
  • You get things done and coordinate with internal and external partners to achieve to best possible result.
  • You have min 2 years of relevant experience.

Why you’ll love us

You will join a group of experts that love to create high quality digital experiences for our clients: Telenet, Flemish government, Ahold Delhaize, Wolfoil, Mediafin, … Together with us you love to make a meaningful difference for our clients!

We love feeding your growth mindset on the job but also personally. From day one you get the trust and the space to do what you are good at and we encourage you to come out of your comfort zone. 

Before we forget, at the end of the month you’ll receive a nice salary with benefits on top.

Why this isn’t something for you

  • You have a great creative mindset, but find user feedback and data overrated.
  • You have a great affinity with research but have no experience in creating digital concepts.
  • You prefer to work alone and don’t like facilitating workshops or brainstorms with clients.

PS: Solliciteren mag ook in het Nederlands!

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