We are a small, agile, curious and passionate team, with a strong expertise in customer behavior and expectations, mastering the engagement and loyalty funnel, bridging added value and creative approaches.
The Account Manager will be responsible for managing key agency accounts.
Through a keen understanding of our clients’ business, this role will build critical consultative relationships with clients, becoming a trusted and valued partner.
With exceptional problem solving, communication and leadership skills, the Account Manager will lead teams to do great work, while actively seeking ways to grow the agency business.
The account manager will demonstrate:
A similar previous experience in communication agency,
A deeply mastering of the digital concepts and evolution
An understanding of the consumer journey and the associated touchpoints
Creating and maintaining strong client relationships
Accompanying the client in his business challenges with the best efficient and creative approaches
Owning point of view development for clients, with an emphasis on advertising, branding, digital, touch points and social marketing channel expertise
Collaborating on strategic direction for account and work streams
Development of briefs
Ensuring the right resources are allocated on account projects through deep collaboration with project management
Leadership, clear direction and motivation of team members
Developing accurate and thorough Statements of Work.
Have a solid understanding of what it takes to get the work done and develop a solid grasp of the impact of changes to scope, responsible and timely communication of changes and issues
Experience and qualifications
Min 4 years’ experience in Communication and or Digital agency experience is a must
Solid understanding of client business and challenges and consistently look for ways to bring valuable solutions and high level strategic thinking to his/her assigned accounts
Ability to probe, identify potential opportunities and begin to develop successful, compelling innovative solutions
Excellent (written and verbal) presentation skills
Strong client-facing skills and ability to build and maintain long-term relationships with clients
Excellent organizational skills, ability to juggle multiple tasks and priorities
A sense of curiosity, creative thinking, and an eye toward emerging trends
Strong analytical, strategic abilities
Creativity, inventiveness, imagination, and vision
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