Business Development Representative - France
at Citizenlab in the heart of Brussel

CitizenLab is a Brussels-based social impact scale-up that aims to improve democracy for the digital era. The SaaS platform is already being used by 170 cities and municipalities in 15 different countries, facilitating two-way communication between local governments and its citizens. Since it was founded in 2015, CitizenLab gave 500.000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. After recently having raised a significant funding round, CitizenLab is looking for mission-driven talent to join on its mission to have 2,5 million citizens actively participate via its e-democracy platforms in cities all over the world.

  • Brussel
  • Werkplek: overal
  • Ervaringsniveau: medior

Job description

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?

You have come to the right place.

CitizenLab, a global impact-driven scale-up with its HQ in Brussels, works to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by 350+ local governments and organizations in over 18 countries, facilitating two-way communication between governments and their residents. Since it was founded in 2015, CitizenLab has given 750,000+ community members a direct voice in local politics, has earned recognition as the 'Best Social Impact Startup in Europe', and was featured in outlets such as The New York Times and Forbes.

CitizenLab is looking for purpose-driven talent to join us on our mission to enable millions of people in cities across the globe to shape the future of their communities.

Business Development Representative (BDR) at CitizenLab

We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by reaching out to governments and developing relationships with potential customers. You should be deeply convinced of the value of community engagement, to sell and evangelize our vision of digital democracy to the public sector, and help us get new cities on board in France.

Your responsibilities will include:

  • Devise personalized, high-quality outreach campaigns to governments from start to end;
  • Prospect online and find new opportunities through keyword research, news articles, social media, etc;
  • Gather contact data and find creative ways to get in touch with officials through a value-driven approach;
  • Present our product to governments via email, phone calls, and video calls.
  • Support and collaborate with an international team of business developers to localize outreach campaigns;
  • Think along with Marketing on specific campaigns and value propositions;
  • Develop technical know-how of the product and help answer questions from prospective clients.
  • Test and develop outreach methods, analyse what worked and what didn't, and re-iterate to reach success from there.

You will be working with and supporting the Business Development Manager in France and our Head of Sales. You will thrive in this role if you enjoy working in an international environment.


What do we expect from you?

You like working in a small and agile team with a strong bias for action—we ideate, we experiment, we learn. You are curious, open-minded, and you proactively search for new insights in the field of digital democracy. Besides, you are eager to learn quickly and recognise yourself in the following profile:

  • 1-2 years experience in sales or marketing.
  • You have a hunter mentality, and enjoy finding and developing relationships with prospective customers
  • You are a great listener, and naturally curious. 
  • You are versatile, and able to adapt your strategy based on a specific context. You can test new techniques and draw conclusions from the results. 
  • Ability and excitement to work in a fast-paced environment. Team player spirit to thrive in a cross-functional and collaborative set-up.
  • Autonomous work style. You have the ability to lead and execute projects from start to finish, thanks to a strong skill set in project management and communication.
  • Proficiency in French. Fluency in English is mandatory and additional European languages are a strong plus. 
  • Experience working with the sales tools is a plus (Salesforce,, Hubspot, Gong/Chorus…)
  • Based in Europe is preferred to ease our collaboration.

Eagerness to learn, talent, and enthusiasm are more important than ticking the boxes. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.

What can you expect from us?

  • Unlock your full potential and create social impact at scale through our open-source product. Day-to-day, we work with local government leaders across the world to help them connect with their communities.
  • Become a key factor in our rapid growth as scaleup (75 employees), and contribute to our international expansion.
  • Work in a fast-paced, collaborative, and supportive environment. We share a participatory culture of autonomy and ownership by everyone, not only by leadership.
  • Be part of our dynamic, international team. We are as serious about our work in digital democracy as we are about having fun on our journey together.
  • Enjoy an informal work vibe with open communication and full transparency on results.
  • Participate in our various in-person and remote team events, inspiring team lunches, our company book club, bi-quarterly strategic town halls, and yearly global team retreats.
  • Spend 10% of your time on personal projects and self-development for the long run. We’re committed to both collective and individual growth.
  • Receive a competitive salary package, incl. perks such as 26 days off, a professional development budget, a collective bonus plan, your own laptop, full flexibility on working from home, and much more.

CitizenLab is committed to being a diverse and inclusive workplace. Whilst we are proud of our cultural diversity and gender parity, we are aware of the limited racial diversity in our team and are committed to making a change on this. We strongly encourage people of different backgrounds, experiences, and perspectives to apply.

Apply for this Job

When applying be sure to reference in the subject or body of your email.

or share with 
Log in of registreer om afstand te berekenen.

Meer vacatures bij Citizenlab

VP of Product at Citizenlab in Brussel

As our VP of Product, your main objective is to drive new business growth through the definition and delivery of an exceptional product strategy. You will be a key member of our senior management team, working closely with the CEO in the day to day. …

Engagement Marketing Manager at Citizenlab in Brussel

As our Engagement Marketing Manager, your main goal will be to raise brand awareness and build a strong online presence via its social media channels. You will run targeted marketing campaigns and help optimize our website for visitor-to-lead conversion …


Ontvang wekelijks de allerlaatste vacatures per e-mail